The impact of TRAI’s strict decisions is visible, with a huge drop in spam message complaints.

In recent times, many strict measures have been taken by the government to prevent spam calls and online fraud. TRAI has also issued strict guidelines to telecom companies several times in this regard. The impact of the steps taken by TRAI is now visible. A report has been released by the government stating that complaints related to unwanted messages have decreased in the last three months.

The government said on Wednesday that there was about a 20 percent reduction in spam calls and unwanted MMS in October compared to August.

Reduce spam calls and messages

According to the latest report, around 1.51 lakh complaints were registered regarding spam calls and SMS in the month of October. If we talk about the month of September, about 1.63 lakh complaints were registered in this month. About 13 percent fewer cases were reported in September compared to August.

TRAI issued directions on August 13, 2024, stating that any entity found making promotional voice calls in violation of the rules will face strict consequences. This includes cutting off all telecom resources, blacklisting for two years and prohibition of new resource allocation during the blacklisting period.

TRAI has issued strict instructions

After this strict notification of TRAI, many strict measures were taken by the telecom companies to prevent spam calls and unwanted messages. TRAI had on August 20 instructed telecom companies to enhance message traceability. For this, all service provider companies had to implement the technical solution by 1 November 2024.

However, the companies asked TRAI for more time to implement message traceability and new technology. Acknowledging the demands of telecom companies, TRAI had set the last date for this as 30 November 2024. Steps taken by TRAI to provide relief from online fraud and spam calls are beginning to show results. In such a situation it can now be hoped that complete relief can be provided from spam calls in the coming time.

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